Recent Topics
Stacking Discounts on a Single Discount Code
We have existing volume discounts at different pricing tiers set up, and these are working properly through the app, but we are also trying to add a rule that would give a free product when the cart total is over $30. So for example we have the following volume discounts: 5% off $25 or more. 10% off $50 or more. 15% off $75 or more. 20% off $100 or more. I understand that we can't apply two completely separate discount codes at checkout, so if we have two different codes for the free product over
Automatic Discount based on Region
Hello, I was just wondering if it is possible to offer both customers and prospects a discount based on a region? Like if they are from a particular state/province and they put this information in during the checkout, they get a discount.
Cannot Access Affiliate Page
I cannot access "https://love.tabarnapp.com/enter" as mentioned in the video to become an affiliate. It is just a blank screen. I am wanting to be an affiliate to promote your Shopify apps.
Translation apps not working with theme
I've used 3 different translation apps with the website and none of them are translating the website. I am convinced that it has something to do with theme because it has worked with every other theme I had used. If I am doing anything wrong, I would love to hear how I can fix the situation.
When I purchased Konversion,
I am sure there was an option for phone support. Any ideas how to arrange this ? Thanks Rob
Cart Coupon app - not able to add configs!
I have tried creating my own configuration (custom theme) several times, but no matter what I do I get back to a screen that says No configs are published. Carter is disabled. Activate it by publishing one of the configs below. and then below the title MAIN THEME it says : No configurations yet What the heck? How does anyone get this to work?
External Links - Open in a new browser
Does anyone know how to get external links to open a new browser in Konversion? I don't want to take people away from my shop. I have a button that goes to an email opt-in page on my main website (the reason I use this as opposed to connecting Drip is because I have a dual-option opt-in; one button for music fans, and another button for guitarists). So I would like for this button to open a new browser so they can sign up, but the shop page stays open. Any help is appreciated. Thanks, Jason
changing color to the background sections on the home page
Hi. I want to change colors of the background sections on the home page: how can I do? I saw I only can change color to the background of the layout, but It's not useful for me. Please, someone can help me? How can I change the code? thanks
Liquid error product page
We show the "Liquid Error" on the product page and it looks like the whole content is gone. Need someone to help fixing it since our website shows no date on the product page. Affecting our business at this point.
Allow specific deals to be displayed through HTML instead of the whole list of deals
The code: "<div id='tbrnp_cm_in_theme'></div>" allows us to insert the menu of deals on any area in our website, but what about displaying a specific bundle of deals instead of them all? I use shogun so that I can insert HTML on the page easily. Let's say I wanted to do a specific deal that customers are redirected to the page to claim instead of looking through my long list of deals. I'd be able to insert the HTML of that bundle of deals directly onto the page and the customer would be able to see
Create a rule for collections that behaves between "distinct" and "same items"
Not sure if this is currently possible, however if it isn't here we go. There really needs to be a way to make it so that the deals can be claimable whether the customer has several of the same item or 1 of several different items. From what I've seen in the rules so far, you can only choose between having the deal be claimable between those two options which might annoy some people who just wanted to buy 3 of the same items but couldn't get the deal. And if there are tons of deals already on the
Help With Product Description On Mobile
Hi, I just bought this theme a few days ago and i am having an issue with the product description. I submitted a ticket and haven't heard back.. On mobile devices when you go to the product page and scroll down to the description you can only see the top few words then you have to press this little arrow to drop down the rest of the description. I am trying to figure out how to have it in a way that the entire product description will show on mobile without having to click on the arrow to drop it
The widget and custom placed buttons are no longer showing up on my product pages/cart/anywhere
I don't know how it happened but it suddenly stopped appearing. I tried enabling disabling and re-enabling all my deals and nothing is showing anymore, even in incognito mode. I sent in a ticket a few days ago but wasn't sure if you check them as often as here or maybe you were just busy during Easter. If so, happy late Easter! Anyway, i wanted to launch my business a few days ago but I can't unless I test out if everything is working properly. Now that this app is no longer working on my website,
Product/collection slideshow
How to make an active autoscrolling slideshow ? Like it made here hygoshop.com Thank you
Claimable deals at the bottom? Any way to bring them up and hide deals that a customer has no items for yet? Also there's a bug with "Apply discount for every matching products"
So here's are my 2 issues. Problem #1: I have a lot of deal for a lot of different kinds of products, but when I go into the deals menu after clicking the button, it will show all the available deals at 33%. I want the deals the customer doesn't have any products in their cart for to not show up unless they have said products. I got an exclusive page that shows my deals. Problem #2: If I fulfill the criteria for a milestone, I have to scroll all the way down at the bottom of the long list due to
Please PLEASE for the love of god somehow add support for auto updating collections in milestones
There are options in milestones where "All Products" is supposedly auto updating because it applies to all of the products, but there is no support for auto updating custom collections. I have over 20 milestone groups each with 6 levels in them for a large array of differing products. I use the milestones system in a really in depth way and always have deals that persist so these deals need constant updating. If I add a new product to my store, I have to go to all of the affected milestones and go
Removing old milestones
How do I remove / delete old milestones that are no longer needed?
How long does it usually take for someone to reply to your ticket?
How responsive is the support?
How Do I Remove the Icons off the Product Pages?
How Do I Remove the Icons off the Product Pages?
Changing the Order of Items in Collections
Another user told me in order to change the order of the items in a collection, I just grab and drag. I am trying that in various views (on the Collections page itself on the Collections admin page) and it is not working. How do I change the order of the items in my Collections?
Video Slide not showing after adding youtube URL. KONVERSION theme
Is there a certain format on KONVERSION theme to add youtube urls for video slides on home page, tried all but nothings loads, just a white screen unless I do a regular image slide?
Automatic Discount Per Product Weight Not Total Weight
Hello! I have Automatic Discounts applied to my shop with tiered bulk weight discounts on all products. Right now, for example, there is a discount at 50 pounds. If someone orders 40 pounds of one product and 10 pounds of another product - the discount is applied to the total 60 pounds ordered. Can this be set instead to only apply to those products reaching that discounted weight? In this case - the 40 pounds of product. Thanks!!
How can I disable ajax cart?
I need to disable ajax effect for my cart when products items are increasing and decreasing on cart page. I need to remove total cart ajax feature completely. Please help me on this. Avi
[Big Issue] I can't see the rest of my tiers in a group of levels because I have so many
I have a category for every item type in my store and each group has 6 tiers. Well, the problem is I've made so many groups that when I duplicate a group it stopped showing the rest of the tiers in that new group as it only shows 2. If I delete the top 2 tiers in that group, the next two will show. The app just stopped listing the groups as if it "reached the bottom" but it actually just not displaying them. There is no way to edit the remaining levels in that group and I really need to finish these
Welcome to Community
The Community hub inside Zoho Desk lets you build a powerful community around your business, while still serving customers via other channels. Your customers can post 4 types of content within your community. These are Ideas, Questions, Problems and Discussions. Each of these serves a particular purpose. When your customers have something to discuss with you, they can post a discussion within your community. It's a great way to debate and collaborate. Your customers can ask you specific questions
Is it possible to use Shopify BOGO discount with Automatic Discount?
We have a BOGO on our water flossers where you get the 2nd one at 50% off. The biggest issue is customers can't see they actually have gotten the discount until the Checkout page. This is one of Shopify's most counterproductive flaws. Your app, Automatic Discount has addressed this issue with the normal discount codes. When we implemented it we saw a nice increase in our conversion rate. PS: We also just added Carter which puts the Discount Code field in the cart where it should be. Great app!
URLs that include a discount are redirects?
I thought this app allowed us to create a URL that would apply a discount code and, at the same time, lead the visitor to a specific product page, without using any redirects, as that's what is shown in your video https://youtu.be/TYuQUGGC8uI. However, i just installed the app and what I get is a URL with a redirect, for which I don't need your app at all!
Select All Feature DESPERATELY Needed. New Update When?
Hey, I've been with milestones for half a year now and I actually haven't sold anything yet (since I'm still building my business) but still paid for the app. It would be nice for a refund and give users a free trial until they've sold an item. Anyway, that's not the main issue. What I've realized with Tabarnapp is that it really lacks a "select all" feature where you click a check box or whatever after searching keywords and then it selects all in that tag group of what you searched. Currently,
Linked Variants
Hello everyone! I am trying to figure out how I can add linked variants to my product pages. This is so that when you click on a certain product or color it displays that product How can I do this? Thank you in advance!
Customise page
Can anyone please help me with customising the page similar to the debut homepage. Thanks
main photo
Hello No matter what size I make the photo for the main slid show, it always cuts the top of the head and the bottom half of the image off, "WHY"?
completed purchase
Hi after i purchased konversion, It doesn't give me a download file?
Automatic Free shipping on specific customer group
Hi My name is Marcelo and I want to know if I can create an automatic free shipping discount for a specific group of customers that they already have their own tag?
Slideshow Image
Is it possible to place a full sized image in a slideshow without it cropping out half the picture? If so how do you do it?
Deleting images from the library
Hello, I have been uploading images to see which are the ones that fit the best with my template. I can't seem to find the way to delete the ones that I don't want to use anymore. Can you please point to the right direction? Thanks
variant with compare price not working
Hi, I use your theme and got a little problem with variant price when I active compare price. In fact only the first price item is show but do not change with variant while its work well without compare price. it is related to $('.price-field').html(price); but I don't have equivalent for compare price. any idea?
Automatic Tiered Discount
Hello, I need to set up a "Buy More Save More" discount, where customers can save up to 15% off their order depending upon how many items are in their cart. I followed the setup tutorial on Youtube for a standard tiered discount. I was hoping that the tiered discount would apply automatically rather than the customer having to enter the code during checkout. I don't want me customers to have to enter "5-off" to save 5% on 2 items or "10-off" to save 10% on 3 items, or "15-off" to save on 4+ items.
Countdown Timer Bar
Hi, How to insert a countdown timer bar on the home page's topbar please ? Do you have a tutorial how to insert the code ? Thank you in advance
Automatic Discount
Hello from Tokyo, I setup like this http://take.ms/pKVxD A customer cart in 2 items get this discount, but customer cancel 1 item. finally he bought only item. BUT this discount was available. Can I revise this circumstance? Thank you seiya
Can Two Rules/Multiple rules exist at the same time?
Hi Team, I have set up the below two rules, First Rule: For a Specific Product A (NUTRICIA SOUVENAID) --> Buy More than 4 boxes will get 5% off Second Rule: Collection B (Collection of different brands of Supplement) --> Buy any 2 bottles will get 22% off The above rules works fine individually, however, if one client bought 5 boxes of NUTRICIA SOUVENAID AND also 2 bottles of Supplement in one single order. only one discount has been given to the first rule. Please help. Thank you. I have