Some features don't work in Editing mode (inside the Customize theme zone)
Some features (and some parts of the layout) require some scripts/code to run or a page refresh and won't work while you customize your theme in editing mode. Don't panic. Preview your theme live (or publish it) before submitting a ticket. For example, here are some features that won't work inside the Customize theme zone:
Countdown timer
Deal of the day
Thumbnails slider
And more...
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